We do not accept cash on delivery (COD). Payments are processed through GCash and Bank Transfer.
2. What are the estimated delivery times for my order?
ON HAND items ship within 1-3 business days after payment confirmation.
PRE-ORDER items take approximately 10-14 business days to process from payment confirmation.
Delivery times vary:
Metro Manila: 1-4 days Luzon: 3-6 days Visayas: 5-7 days Mindanao: 7-10 days
3. Do you offer Same Day Delivery?
Yes, we offer same day delivery via Lalamove within Metro Manila and Nearby Provinces.
4. How will I know if my order has been confirmed?
You will receive an email confirmation once your payment has been successfully processed. This email will include details such as your order number and estimated delivery date.
5. How can I request a return or refund?
We are unable to accept return and refund unless the items are damaged or lost during the transit.
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